Stop watching trial users ghost you and churn signals slip through the cracks
Your team manually tracks trial activity, chases at-risk accounts in spreadsheets, and routes support tickets by gut feel. We build systems that do it automatically - so your team can focus on the product, not the plumbing.
The guarantee
Two guarantees, in writing.
Your biggest bottleneck, gone 14 days after you sign, or you owe nothing for it. And at least $250,000 of manual work removed in year one, or you don't pay.
2.3M+ automation runs for a single client
The problem
Your team is scaling headcount instead of scaling systems
Every new customer means more onboarding tasks, more support tickets, more billing edge cases, more feature requests to triage. Your operations team grows linearly with your customer base because the processes connecting your tools are held together with Zapier chains and manual workarounds. Your engineers want to build product, but they spend 30% of their time on internal tooling and integration maintenance. The SaaS companies that win are the ones where operations scale without headcount.
What changes
Everything that slows you down goes away
Automated onboarding sequences
Behavior-triggered emails and in-app nudges based on actual product usage. Users who haven't hit activation milestones get targeted help. Generic drip campaigns replaced with sequences that adapt.
Churn signal detection
Usage patterns, support sentiment, and engagement data combined into a real-time health score. At-risk accounts flagged and routed to your CS team before the customer even thinks about leaving.
Smart ticket routing
Incoming tickets classified by type, urgency, and customer tier automatically. Billing goes to billing, bugs go to engineering, enterprise customers get priority. No manual triage needed.
Renewal and expansion workflows
Upcoming renewals flagged with usage context. Expansion opportunities identified based on feature adoption and seat utilization. Your account team walks in prepared, not guessing.
AI that ships
We know what's hype. We build what's real.
Everyone's adding AI to their pitch deck. We've been shipping production AI systems since before the hype. We know which models actually work, which integrations hold up at scale, and which ones are just expensive demos.
90% of AI projects fail in production. Ours don't.
The difference isn't the model - it's the system around it. We build AI with proper error handling, fallback logic, human-in-the-loop checkpoints, and monitoring. It works on day one and keeps working on day 300.
Custom AI Agents
Purpose-built agents that handle the decisions your team makes 50 times a day. Not chatbots - autonomous systems that take action.
Document Intelligence
AI that reads, classifies, and extracts from contracts, invoices, and applications. Not keyword matching - actual comprehension.
Predictive Systems
See problems before they happen. Forecast demand, flag anomalies, and surface patterns your team would miss manually.
Plain English Interfaces
Your team talks to your systems in plain English. Pull reports, update records, trigger workflows - no training needed.
We pick the right AI for the job. Not the most hyped one.
Large language models for reasoning. Vision models for document extraction. Fine-tuned open-source models when you need speed and control. We're model-agnostic because your results matter more than any vendor relationship.
How it works
Your biggest bottleneck, automated or eliminated in 14 days
Then we keep building down your Capacity Map, highest dollars first.
Before the call
The assessment ranks your processes
Our free assessment ranks your recurring processes by what they cost, before the call.
On the call
The target goes in writing
We agree on the process costing you the most. The 14-day guarantee attaches to that written target.
Day 1 to 14
Your biggest bottleneck, gone
Fourteen days after you sign, that process is automated or eliminated, or you owe nothing for it.
Day 15 onward
We build down your Capacity Map
Every system logs the work it takes over, priced at a rate you sign before go-live. We keep building down the map, and you own everything from your first paid invoice.
Behind the build
See how we actually build these systems
A walkthrough of a real automation architecture - what connects, how data flows, and what the before & after looks like.
Julius Forster
Founder, Moonira
How we compare
Every alternative breaks in the same place
You've probably considered hiring someone, buying a tool, or contracting a dev shop. Here's what actually happens with each.
Common questions
We work with Stripe, Intercom, HubSpot, Segment, Mixpanel, Zendesk, Linear, and most major SaaS tools. If it has an API or webhook support, we can connect it into your automation stack.
Your most expensive process is automated or eliminated 14 days after you sign - that one is guaranteed in writing. Usually that's onboarding sequences or churn detection. From there we work down your Capacity Map in sprints with weekly demos.
The price is a flat monthly fee, quoted on the call. You pay nothing at signing and nothing while we build - you start paying once the systems are removing real work, counted on a log you can check.
Yes. We build alongside your current setup and migrate gradually. We run parallel sequences during transition so nothing breaks and no leads fall through the cracks.
All systems include automated monitoring. We know when something breaks before you do. Business hours response: 4 hours. Critical failures: 2 hours, any time.
Yes, from your first paid invoice on. Systems, configurations, and documentation are all yours. If you ever want to bring it in-house, everything keeps running without us.
Insights
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Get in touch
Let's talk about what automation can do for you
Tell us what's on your mind and we'll get back to you with honest, specific ideas. No generic pitch decks.
Julius Forster · responds personally within 10 minutes