Terms of Service
Last updated: March 24, 2026
These Terms of Service (“Terms”) govern your use of the website moonira.com (“Site”) operated by Moonira Agency (“Moonira”, “we”, “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Services
Moonira provides custom automation systems for businesses. Our services include process audits, workflow automation design and implementation, system integrations, real-time dashboards, and ongoing maintenance and monitoring.
The Site provides information about our services, industry expertise, insights, and tools. Specific service engagements are governed by separate agreements signed between Moonira and the client. Nothing on this Site constitutes a binding offer or contract for services.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into agreements to use this Site and submit inquiries through our forms.
3. User submissions
When you submit information through our forms (name, email, company details, messages), you grant us permission to use that information to:
- Respond to your inquiry
- Assess fit for our services
- Schedule and conduct discovery calls
- Follow up with relevant communications about our services
We will not share your information with third parties except as described in our Privacy Policy. You may request deletion of your data at any time by emailing privacy@moonira.com.
4. Acceptable use
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
- Scrape, crawl, or use automated tools to extract data from the Site beyond what is permitted by our robots.txt
- Reverse engineer, decompile, or disassemble any part of the Site
- Submit false, misleading, or fraudulent information through our forms
- Interfere with or disrupt the Site or its infrastructure
- Use the Site to send unsolicited commercial communications
5. Intellectual property
All content on this Site - including text, graphics, logos, icons, images, and code - is owned by Moonira Agency unless otherwise noted. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.
The Moonira name and logo are trademarks of Moonira Agency. Use of our trademarks without permission is prohibited.
6. Third-party services
Our Site integrates with third-party services including Cal.com (scheduling), Sanity (content management), Supabase (data storage), and Plausible (analytics). Your use of these services through our Site is also subject to their respective terms of service and privacy policies. Moonira is not responsible for the availability, accuracy, or practices of third-party services.
7. Payment and billing
Payment terms for Moonira services are defined in the individual service agreement between Moonira and the client. No payments are collected through this Site. Our general approach:
- No upfront payment is required to begin an engagement
- Payment terms are tied to measurable results agreed upon before work begins
- Specific pricing, payment schedules, and invoicing details are outlined in the service agreement
8. Confidentiality
Any non-public information shared between you and Moonira during the inquiry or engagement process will be treated as confidential. We will not disclose your business information to third parties without your consent, except as required by law. Formal confidentiality and non-disclosure terms are included in our service agreements.
9. Disclaimer of warranties
The information on this Site is provided “as is” and “as available” without warranties of any kind, express or implied. Results described in case studies, testimonials, and metrics are specific to those clients and circumstances and are not guaranteed for future engagements.
We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
10. Limitation of liability
To the maximum extent permitted by applicable law, Moonira Agency and its founder, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this Site, including but not limited to loss of profits, data, or business opportunities.
11. Indemnification
You agree to indemnify and hold harmless Moonira Agency from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or your use of the Site.
12. Dispute resolution and governing law
These Terms are governed by and construed in accordance with the laws of Germany. Any disputes arising from these Terms or your use of the Site shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts in Germany.
13. Changes to these terms
We may update these Terms from time to time. Material changes will be noted with a revised “last updated” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Contact
Questions about these Terms? Contact us at hello@moonira.com.